Privacy Policy

Effective Date: November 7, 2024
Last Updated: November 7, 2024

At Chrissys Antiques Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our furniture restoration services.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, email address, phone number, and mailing address
• Payment and billing information (processed securely through third-party providers)
• Information about your furniture pieces for restoration services
• Communication preferences and correspondence history
• Feedback, reviews, and testimonials you provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• IP address and general location information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Device and operating system information

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and improve our furniture restoration services
• Process transactions and send order confirmations
• Communicate with you about your projects and our services
• Send newsletters, service updates, and promotional materials (with your consent)
• Respond to your inquiries and customer service requests
• Analyze website usage to improve our services and user experience
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure the security of our services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our customers or the public.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction, subject to the same privacy protections.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices
• Secure payment processing through trusted third-party providers

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request a copy of your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Objection: Object to certain processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website performance and user behavior
• Provide personalized content and advertisements
• Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of New York, United States. Any disputes arising from this policy or our data practices will be resolved in the courts of New York State.